patient satisfaction rating of good, very good or excellent (Patient satisfaction survey carried out by Howard Warwick & Associates, Jan - Sept 2009)
Who we are
General Healthcare Group (GHG) is the No.1 independent health care provider in the UK. Our primary focus is treating private patients, while maintaining our position as a dynamic partner of the NHS.
Key facts
67 hospitals and treatment centres across the country
99% patient satisfaction rating of good or better*
115 specialities and services
7,000 consultant specialists
89% of people in the UK live less than an hour from a BMI hospital
9,200 employees
2,900 beds
1 million outpatient visits per year
250,000 inpatient visits per year
Our recent achievements
We have acquired nine hospitals and added four clinics and outpatient units
From 2008 to 2009, our revenue increased by 8.2% and our EBITDA by 10% (H1 08/09)
We have refurbished 23 wards and 20 hospital reception areas, built five new theatres and opened the country’s first 24/7 private emergency care unit
We have invested £5 million in new clinical IT systems and £25 million in imaging equipment, including four MRI scanners, four CT scanners, full-field digital mammography machines, one of only four gamma knives in the UK and the country’s very first adaptive 128-slice CT scanner
We have consistently achieved 99% patient satisfaction ratings* of “good” or “better”
The new BMI Healthcare brand includes an enhanced website with information areas dedicated to patients, health care professionals and corporate clients
